Ensure focus on quality customer care to both external and internal Utility Billing (UB) customers with the intent of creating and promoting a favorable attitude toward Chaska UB services. Oversee and manage UB related systems and participate in UB billing and collection functions.
Direct and supervise activities of UB staff members to ensure accurate and timely billing, revenue collection, and account maintenance for customers of electric, water, sewer, and storm-water services. Perform technical and analytical duties related to a Customer Information System / Utility Billing (CIS/UB) system and an Automated Metering Information (AMI) system to ensure UB work is performed accurately, timely, and in accordance with City guidelines and policies.
MINIMUM QUALIFICATIONS AND EDUCATION REQUIREMENTS
Associate’s degree in accounting or two-year program in accounting or related field.
Seven years of accounting experience with billing background within the last ten years.
Three years of supervisory and performance management experience.
Experience with managing utility billing and accounting systems.
Intermediate proficiency in Microsoft Windows and Microsoft Office applications.
About City of Chaska
We appreciate your interest in working for the City of Chaska!
If you are interested in apply for an open position, please take note of the deadline listed on the job opening post. Application materials must be submitted to Human Resources by the closing date and time indicated on the announcement. Application materials received after the deadline and incomplete applications will not be considered.
The City of Chaska has a policy to provide equal opportunity in employment. The City will not discriminate on the basis of race, color, creed, religion, gender, national origin, age, disability, marital status, sexual orientation, status with regards to public assistance and activity in a local human rights commission, or any other basis protected by law.